Join Our Team! Part Time Ambassador

Description:

The Orchards Community Ambassador plays a vital role at the heart of our vibrant neighbourhood. As the welcoming face of the Orchards Residents Association (ORA), you’ll help create positive first impressions while ensuring the smooth day-to-day operations of our main office. From supporting residents with exceptional customer service to keeping administrative processes running seamlessly, this role is perfect for someone who takes pride in organization, connection, and community impact.

The ORA is a dynamic not-for-profit organization dedicated to enriching the lives of Orchards residents by managing and operating our exceptional community amenities. At the center of it all is our stunning 8-acre park — a lively hub of activity featuring a splash park, picnic areas, pleasure skating rink, hockey rink, tennis courts, skate change area, and maintenance facilities. This exclusive space is designed to bring neighbours together, foster recreation, and create lasting memories.

Our 12,000-square-foot recreational facility further elevates the community experience, offering versatile flex rooms, a skate change room, kitchen, and modern office spaces. As a Community Ambassador, you won’t just support operations — you’ll help shape the welcoming, inclusive atmosphere that makes Orchards such a special place to call home.

If you’re passionate about community, enjoy meaningful interaction, and thrive in a dynamic environment where no two days are the same, this is your opportunity to make a real difference.

Reporting:

The Ambassador reports to the General Manager of Orchards Residents Association.

Administrative Functions:

· Maintaining the presentation and cleanliness of the Club House and amenities. Includes cleaning and set up and tear down of events.

· Enforcing rules and regulations of the park and amenities

· Customer care and service capabilities as you will be working closely with customers, residents and programs coordinators

· Working in a team environment as well as an individual in specific tasks. Proactive in assisting other co-workers and residents

· Prepare and provide great customer service for Club House events and bookings

· Deal with membership status issues and print membership cards

· Track and manage tool inventory for Toolshed Rentals

· Receive payment of membership fees, programs and room rentals

· Assist in the Club House as needed

Safety:

· Managing and maintaining the ORA safety program policies and procedures

· Ensuring all Workplace Health and Safety requirements are met including ORA’s safety policies and procedures

· Ensuring safe work conditions exist at all times

Employees are expected to perform these duties with minimal supervision

Hours of Employment:

• Hours of business are Sunday to Saturday, 9AM-9PM. These times are subject to change depending on the needs of the facility.
• Combination of day, afternoon and evening shifts, on both weekdays and weekends. After hours will be needed up until 1am for larger events and celebrations regularly.

The description does not include Special Events or any unforeseen circumstances that may require extra attention and additional hours.

Qualifications:

· Proven customer service skills through work or community involvement

· Committed to consistent and exceptional Customer Service/Care

· Willing to assist in a professional, friendly and efficient manner

· Excellent communication

· Strong time management and multitasking abilities

· Provide criminal background check

· Physically able to set up and take down equipment (tables, chairs, etc…) that are up to 25 pounds

Wage will commensurate with qualifications and experience. This is an exciting opportunity to be involved in the operations of a unique, and exclusive park and facility with exceptional amenities. There is great opportunity for individual growth with someone wanting to help lead a team. If you meet or exceed the qualification requirements, please forward your cover letter and resume (including wage expectations) to:

4059 orchards drive SW, Edmonton AB

Application Deadline: Wednesday March 11, 2026

Job Type: Part-time

Salary: TBD based on experience

Please send resume and cover letter to GM@orchardsra.ca or drop off at The Club House at 4059 Orchards Dr. SW, Edmonton.